David Carpenter
You’ve taken a look at your website’s analytics and noticed that your bounce rate is through the roof. Unfortunately, a higher number isn’t better when it comes to this metric.
When your bounce rate is high, you probably won't get the conversions...
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As technology becomes more advanced, consumer expectations of brands have continued to evolve. While consumers were once content to wait days or hours for a response to an inquiry, now most prefer something more immediate.
For brands, meeting these...
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As COVID-19 has become a global pandemic and communities struggle to “flatten the curve,” many organizations are leveraging technologies like chatbots. Social distancing, remote work, and homeschooling are new challenges for many, and it’s no...
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