David Carpenter
Marketing is complex at the best of times. Add the COVID-19 pandemic into the mix, and digital marketing becomes both more essential and more complicated. During this time, it's important to connect with your customers and to do it well. How can you...
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Customers want better service from your business. According to Forbes, "54 percent make purchasing decisions based on customer service; for 19 percent, it’s the single most important factor when deciding which companies to patronize."
Are your...
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To the outside eye, making changes within a business might look simple. To the insider, a decision such as a move from traditional to headless ecommerce can be both frightening and thrilling at the same time. The flexibility that you gain from...
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